Why did I receive an offer in the mail from CitiFinancial?

We send offers to many households, using mailing lists we've purchased from reputable vendors. Our offers do not put you under any obligation.


I received an "invitation to apply" solicitation in the mail. Does this mean I'm pre-approved?

No. An invitation to apply simply means we received your name from a reputable mailing list and anticipate that you will qualify for a loan, but we have not checked your credit and will not do so unless you apply for a loan. Apply Online Today!


Why do you send out pre-approved offers and then deny the loan?

The offer you received has several conditions that must be met in order for you to be pre-approved. One of those conditions is that you are a homeowner and you reside in the home you own. You may contact your local CitiFinancial Branch Office for more details.