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Security & Privacy
How to tell if an e-mail is legitimate
How to report fraudulent e-mails

How can I tell if an e-mail that appears to be from Citi is legitimate?

When receiving an e-mail, remember the following:

  • Citi would never ask you to type information into a pop-up window.
  • Citi would never ask you to verify your account information online.
  • Most fraudulent e-mails contain obvious spelling or grammatical errors.

    If you are still in doubt, do not respond or provide any of your personal information. For more information regarding fraudulent e-mails please visit:
    www.citi.com/domain/spoof/learn.htm.


    How do I report a fraudulent email?

    To report a fraudulent e-mail, visit www.citi.com/domain/spoof/learn.htm and click on "Report a Spoof" to review your options.


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