CitiFinancial: Frequently Asked Questions

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Credit Related Issues
Denied Credit
All About Credit

Why was I denied credit?

For details regarding your individual application, please contact the local CitiFinancial Branch Office where you applied. Or write to CitiFinancial^® and request an explanation for denial.

Send your request to:
CitiFinancial Corporation
300 St. Paul Place
BSP13D
Baltimore, MD 21202
Attention: Customer Service

Please be sure to include the reference number and the date of your denial letter.

How do I learn more about credit and how to use it wisely?

Credit is such an important part of life. CitiFinancial wants to help you understand the basics of credit and how to use it wisely. The information in the All About Credit section is designed to help you understand and use credit to your advantage. Click here to learn more about Credit and how to use it wisely.



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