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Explanation of CitiFinancial® listing on your Credit report or credit decision
Received statement and don't know why
Foreclosure Prevention
Acquired or purchased account
Payoff Amount
Change of name and/or address
Tax Form 1098 Request
Explanation of CitiFinancial listing on your Credit report or credit decision…
Please write CitiFinancial at 300 St. Paul Place BSP13D, Baltimore, MD 21202, Attention: Customer Service. If you are referring to a decision letter you have received, please include the reference number and date of your decision letter.
Received statement and don't know why...
Did you purchase something on a same-as-cash deferred payment plan? Perhaps, carpet, furniture or an appliance. If so, CitiFinancial provided the financing and is now sending you a bill. You may want to check your original finance papers to see if CitiFinancial is the finance company.
Foreclosure Prevention...
Please call 1-877-675-3656 for CitiFinancial Foreclosure Prevention information.
Acquired or purchased account…
Your account will remain the same, the name of the company is all that changed.
Payoff amount…
Your local CitiFinancial office is the only place you can receive an accurate payoff amount. Please call your local CitiFinancial branch office. Click here to access the branch locator.
Change of name and/or address…
Please contact your local CitiFinancial branch office to update your name and address information.
Tax Form 1098 Request
CitiFinancial is required by the IRS to report all real-estate interest amounts in excess of $600 in the 1098 form. If your amount is less than $600 you will need to obtain a letter from your local CitiFinancial branch office. This letter will offer the same benefit as a 1098. Please note that the 1098 form is only for real-estate loans, personal loan customers will not receive a 1098 tax form.
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